According to the results of the All-Ukrainian Customer Experience Award Ukrainian CX Excellence - 2025, OKKO was recognized as a lovemark company - a favorite brand among all networks. The awarding ceremony took place in Kyiv on June 20 and the survey checked more than 17 thousand respondents within the framework.
The research was conducted by 4Service, an international agency specializing in projects to assess and improve the quality of customer service for service companies. Among the companies that also won the love and respect of consumers were Monobank, Silpo, COMFY, Podorozhnyk, Nova Poshta, Kyivstar, Diia, EVA, Adidas, ROZETKA, Epicenter, and TAS insurance company.
"Becoming a lovemark is a journey toward building a deep emotional connection with customers — wherewhere people choose not just a product or service, but also shared values. It's when customers resonate with how we think, how we work, and how we support the Armed Forces. We are grateful for their trust and work every day to uphold it," - SAID YEVHENIIA KUZMINSKA, OKKO HRD.